Covid-19 Booking Assurance
We’re pleased to now be re-opened.
We want to make sure you feel confident to book with us and be able to enjoy your stay with as less stress as possible! Which is why we have put together a Covid-19 Booking Assurance.
- If any party member has had symptoms or a positive test confirmed for Covid-19 up to 14 days before your stay we will reschedule your stay up to the year 2021, or give a refund (minus deposit) if proof is provided, e.g. a positive test result or medical note.
- If you develop symptoms during your stay, please return home immediately, a partial refund will be given for your remaining days you’re unable to use.
- If government restrictions are increased we will reschedule your stay into 2021, this is includes local lockdowns.
What else are we doing to keep you safe during your stay with us?
- No shared facilities on site.
- Brand new bathrooms and wash-up points.
- Enhanced cleaning protocols, including 24 hour minimum between guests departing and arriving.
- Contactless Check-in
Please note due to the current restrictions, we cannot take bookings of more than 6 in one party.